Manager, Revenue Operations

Sunnyvale, California, United States or Remote

Position Overview

The Manager, Revenue Operations assists in the development, implementation and measuring of various business processes, systems and reporting, with the goal to optimize the operationalization, reporting and profitability of Ceribell’s solutions and offerings. In this role the Manager will collaborate with various internal and external stakeholders on short term and long-term initiative, geared to accelerate deal, pricing and market penetration optimization.

What You'll Do

• Support the development and implementation strategic and tactic pricing, contract and operations initiatives, in order to optimize revenue realization and deal workflow
• Continuously monitor and enhance standards, policies and processes to ensure continuous improvement in the revenue cycle.
• Assist in leading and designing deal and pricing aspects of SFDC and CPQ, as well as contribute to data hygiene and governance processes
• Lead pricing control process by partnering with commercial operation team and finance team.
• Assist in driving contract reviews and approvals, tracking of contract life cycles, key characteristics and renewal efforts.
• Aid in the strategic and operational efforts of Commercial initiatives such as deal closure success, market penetration, strategic IDN sourcing and increased customer solution utilization.
• Assist in the development and management of Deal Desk structure, process, policies and business partnering.
• Develop KPIs and dashboards related to revenue forecast and tracking, pricing optimization and long-range revenue realization planning
• Lead collaboration initiatives with cross functional teams, such as, Clinical Account Managers, Territory Managers, Strategic Accounts, Legal, Commercial Operation and Order Management.
• Assist in identifying, planning and driving key business initiatives, such as contract management tools, order optimization solutions, sales data system integrations and ad hoc reporting and analysis efforts.

What We're Looking For

• Minimum of 5 years in a Revenue Operations, Order Management, Sales Operations, Deal Desk, or similar role
• Understanding of quote to cash, deal and contract management, revenue recognition and general business acumen
• Strong verbal, written, and interpersonal communication skills; able to communicate effectively with all levels of employees, including senior management and internal/external partners
• Advanced analytical ability and ability to identify issues and provide solutions
• Experienced user of Microsoft Excel, Salesforce, NetSuite, or CRM or ERP systems
• Experience in MedTech, SaaS and Pre-IPO environment a plus
• Bachelor’s degree

A candidate’s final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.

Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact legal@ceribell.com to request reasonable accommodation.