Ceribell is seeking a dynamic and strategic Director of Commercial Strategy & Operations to lead the development, execution, and optimization of initiatives that elevate commercial productivity and performance across the organization. This role will serve as a key thought partner to senior leadership and the sales organization, driving cross-functional initiatives that support revenue growth, operational excellence, and go-to-market effectiveness.

This position blends high-level strategic thinking with rigorous execution. The ideal candidate is a seasoned operator with a proven background in commercial enablement, strategic planning, and data-driven sales optimization ideally in the life sciences or medical device space.

Key Responsibilities:

Strategic Leadership & Cross-Functional Collaboration

• Partner with Commercial, Marketing, Finance, and Executive teams to define and drive initiatives aligned to Ceribell’s strategic priorities.
• Translate executive vision into actionable programs and operational plans that scale with business growth.
• Serve as a trusted advisor to the VP of Sales and Regional Leaders to drive field readiness, enablement, and productivity.
  
  

Sales Enablement & Execution

• Lead the design and continuous improvement of Ceribell’s Sales Playbook and go-to-market processes.
• Build and manage scalable tools, templates, and training programs to optimize rep and manager performance.
• Drive regional IDN planning and strategic targeting initiatives in partnership with field leadership.
  
  

Data & Performance Insights

• Oversee the development and communication of commercial performance dashboards and KPIs.
  
  
• Lead strategic analytics initiatives, including forecasting, funnel conversion analysis, and territory modeling.
• Ensure metrics are actionable and used to guide leadership decisions and performance management.

Process Optimization & Operational Excellence

• Oversee implementation excellence across customer accounts by aligning the work of the Program Implementation Management (PIM) team with commercial goals.
• Identify, document, and scale best practices across new account activation and ongoing customer success.
• Continuously evaluate operational workflows to streamline processes and eliminate inefficiencies.
  
  

Qualifications:

• Bachelor’s degree in Business, Finance, Economics, Engineering, or other analytics-oriented disciplines; MBA or advanced degree strongly preferred.
  7+ years of progressive experience in commercial strategy, sales operations, or sales enablement preferably in life sciences, healthcare technology, or a top-tier consulting environment.
  Proven track record of leading cross-functional initiatives that have driven commercial performance.
• Deep understanding of sales cycles in complex healthcare environments, including IDNs and hospital systems.
  Advanced proficiency in Excel and business intelligence tools; Salesforce experience highly preferred.
  Exceptional interpersonal and communication skills; proven ability to influence without authority.

Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment.