Sales Operation Manager
Cobo
Sales & Business Development
Singapore
Posted on Wednesday, April 24, 2024
Cobo is a globally trusted leader in digital asset custody solutions. As the world's first omni-custody platform, Cobo offers the full spectrum of solutions from full custody, co-managed MPC custody, to fully decentralized custody as well as wallet-as-a-service, advanced DeFi investment tools and an off-exchange settlement network. Trusted by over 500 institutions with billions in assets under custody, Cobo inspires confidence in digital asset ownership by enabling safe and efficient management of digital assets and interactions with Web 3.0. Cobo is SOC2 Type 1 and Type 2-compliance-certified and licensed in 5 jurisdictions.
Job Responsibilities:
Job Responsibilities:
- Develop and implement sales strategies and plans. Assess market trends, competitor activities, and customer preferences to formulate effective strategies.
- Responsible for streamlining and optimizing sales processes to be more efficient and effective, which includes lead generation, lead management, sales pipeline management, and order processing.
- Use data analysis to identify trends, opportunities, and challenges in the sales process. Maintain sales reports and dashboards to track performance metrics.
- Play a key role in sales forecasting by analyzing historical sales data and market trends to make accurate revenue predictions.
- Assess, implement, and manage sales technology, such as CRM (Customer Relationship Management) systems, sales automation tools, and data analytics software.
- Involved in designing and managing sales compensation plans, bonuses, and incentives to motivate the sales team and align their efforts with organizational goals.
- A bachelor's degree in business, sales, marketing, or a related field is typically required.
- At least 5 years experience in Sales Operation or relevant scope. Prior experience in a sales or management role is a must.
- Strong analytical and data interpretation skills are essential for analyzing sales data, performance metrics, and forecasting.
- Effective written and verbal communication skills are necessary to work with sales teams and communicate findings and recommendations to management.
- Proficiency in working with CRM software and other sales technology tools is important, as these tools are central to sales operations.
- Ability to manage and prioritize multiple projects and initiatives is crucial for overseeing various aspects of sales operations.
- Have a strategic mindset and the ability to develop and implement sales strategies and process improvements.
- Strong leadership and interpersonal skills are valuable for managing and motivating the sales operations team.